Independent & midscale · Downtown · Hotel · Live

AC Hotel Symphony Park

353 E Bonneville Ave, Las Vegas. Ask Stay Intelligence Model — guest comments scored on the journey touch points (arrival, room, dining, venues used). A mean is not this number.

78.4

Stay Truth · journey pattern · Market Voice 77.9

Market Voice 77.9 from 6 published sources (n 500). Booking /10 is not TripAdvisor /5. Market Voice is never mixed into Stay Truth. A hotel cannot buy this mark.

Stay Truth 82 is the journey pattern after unfixed problems.

Arrival · must-be

82.1

n=7

Room · must-be

83.8

n=11

Spa & pools

78.6

n=1

Intent · outcome

75.4

n=1

Pattern: Welcome 100 · Ownership 100 · Distinction 50

Published sources

SourceNativenQuotesDay
Booking.com8.8 1–105332026-08-22
TripAdvisor3.3 1–52432026-08-22
Google4.2 1–52026-08-22
Expedia8.8 1–1026042026-08-22
Hotels.com8.8 1–10532026-08-22
Trip.com8.2 1–108532026-08-22
Yelp 1–52026-08-22

Click n or Quotes to download an Excel spreadsheet of this house’s cited comments for that source. Published n is the site’s review count; Quotes are the excerpts AskSIM holds.

Scrubbed guest comments

Only quotes with a source URL. Unsourced text is discarded. Themes classify to the journey touch points that compile Stay Truth.

expedia · 10 · promoter

Beautiful hotel, great location! Would definitely stay here again.

Source

expedia · 10 · promoter · clean, pool

Very clean hotel and room and staff are very friendly and accommodating. Pool was also clean and a nice touch to the trip

Source

expedia · 10 · promoter · clean

The rooms were clean and the staff very friendly and helpful.

Source

expedia · 10 · promoter · clean

Clean room and the staff was awesome

Source

trip_com · 10 · promoter

The hotel is very new, and the facilities are all quite good. The only downside is that there aren't many dining options downstairs.

Source

trip_com · 7 · passive

The hotel is good, but Trip.com is terrible, don't use it.

Source

trip_com · 2.5 · detractor · recommend

This hotel charges unknown fees without my authorization. And noise from air conditioning vent was really bad even though it’s new hotel. I don’t recommend this hotel.

Source

booking · 10 · promoter · clean

It’s new and very contemporary and clean I like the fact that it has a Starbucks inside.

Source

booking · 10 · promoter · welcoming

Warm and welcoming. Good ambience and premium stay experience.

Source

booking · 10 · promoter

Great location! It's not too far from the strip. Hotel staff were super helpful.

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tripadvisor · 10 · promoter

The hotel is very new, and the facilities are all quite good. The only downside is that there aren't many dining options downstairs.

Source

tripadvisor · 7.5 · promoter · front desk, clean

Slow service, understaffed, front desk lost our food and groceries delivered, they also only clean rooms every 3 days.

Source

tripadvisor · 8 · promoter · clean

They’re not familiar with third party reservations. They accused me of using someone else’s card for the reservation and tried to charge the card on file numerous times. I have it on video. She even threatened not to check me in. The hotel itself is very clean.

Source

House desk & action plans