“The hotel is lovely, clean, well-located, and pleasant. The one problem we encountered was that we chose to upgrade our room and the upgrade we received had a view of the roof and was located next to the elevator. However, when we complained, we received an apology and the extra upgrade charge was immediately removed. We felt that the customer service was good but, if an offered upgrade is unavailable for any reason, the guest should be informed. Having said that, we plan to return to this property.”
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trip_com · 9 · delighted · clean
“The hotel is lovely, clean, well-located, and pleasant. The one problem we encountered was that we chose to upgrade our room and the upgrade we received had a view of the roof and was located next to the elevator. However, when we complained, we received an apology and the extra upgrade charge was immediately removed. We felt that the customer service was good but, if an offered upgrade is unavailable for any reason, the guest should be informed. Having said that, we plan to return to this property.”
trip_com · 10 · delighted · translated · room was, the casino, in the casino
“We spent three nights in the casino and drove to the city center during the day~ The room was big and the atmosphere was great! It's great. There are not many tourists like booking in the city center. The casinos here are mostly locals!”
“Decided to stay away from the strip. Durango rooms are the cleanest, newest and very well decorated. I’ve stayed at Four Seasons, Bellagio and Pallazo in the past but this hotel is best bang for the buck.”
Published n is how many reviews that site reports. Cited words are the excerpts AskSIM actually holds. Open Cited quotes to take those rows — not the full published count.
“A bit far from the strip, recommend to rent a car if choosing to stay here. The service was good but the room cleaning was not detailed (missed one day completely and didn’t replenish a couple of essentials each time). Other than that, good hotel.”
“Probably the most beautiful, well appointed property I've ever stayed in. Every detail here is high-end but not pretentious. The rooms are big and comfortable, the restaurants are amazing including a great food hall with lots of regional choices. Not to sound like a broken record but the pool is likely the best pool I've ever been to; so beautiful, with a calm ambiance. Lastly, the staff, without exception, is friendly and helpful. I'd completely recommend staying here.”
“Although it is a new hotel, the environment and facilities have no smell, the rooms are large, the service is good, and the price/performance ratio is much higher than the hotels on Gambling Street. It is a highly recommended local hotel👍”
“This is a very luxurious newly opened hotel, far away from the downtown area of Las Vegas. It takes about 15 minutes to drive from the Las Vegas Strip to the hotel. Because it is a newly opened hotel, it is very clean and tidy, and of course the consumption level is also very high. It integrates entertainment, leisure and vacation. Especially free parking will help you save a lot of money compared to the downtown area, at least $25 a day.”
“It was disappointing for a 5-star hotel, but the pizza and Chinese restaurant on the first floor were very delicious. It was also nice to enjoy the game quietly.”
“Spent three nights at the casino, then drove downtown during the day to explore. The room was huge and had a great vibe! It was awesome because it wasn't like booking a place in the city center where there are more tourists; here, the casinos were mostly filled with locals!”
““Superb hotel experience High quality room Friendly staff Extremely comfortable beds (resort room) Nice spa included Food court on ground floor, some open 24/7””
“Although it is a new hotel, the environment and facilities are odorless, the rooms are large, the service is good, and the price-performance ratio is much higher than the hotels on the gambling street. It is a highly recommended local hotel.”
“I chose this hotel because it participates in the I Prefer Hotel Rewards program and advertised benefits such as complimentary room upgrades (when available) and late checkout.”
“Decided to stay away from the strip. Durango rooms are the cleanest, newest and very well decorated. I’ve stayed at Four Seasons, Bellagio and Pallazo in the past but this hotel is best bang for the buck.”
“The hotel is lovely, clean, well-located, and pleasant. The one problem we encountered was that we chose to upgrade our room and the upgrade we received had a view of the roof and was located next to the elevator. However, when we complained, we received an apology and the extra upgrade charge was immediately removed. We felt that the customer service was good but, if an offered upgrade is unavailable for any reason, the guest should be informed. Having said that, we plan to return to this property.”
“A bit far from the strip, recommend to rent a car if choosing to stay here. The service was good but the room cleaning was not detailed (missed one day completely and didn’t replenish a couple of essentials each time). Other than that, good hotel.”
“Probably the most beautiful, well appointed property I've ever stayed in. Every detail here is high-end but not pretentious. The rooms are big and comfortable, the restaurants are amazing including a great food hall with lots of regional choices. Not to sound like a broken record but the pool is likely the best pool I've ever been to; so beautiful, with a calm ambiance. Lastly, the staff, without exception, is friendly and helpful. I'd completely recommend staying here.”
“Although it is a new hotel, the environment and facilities are odorless, the rooms are large, the service is good, and the price-performance ratio is much higher than the hotels on the gambling street. It is a highly recommended local hotel.”
“This is a very luxurious newly opened hotel, far away from the downtown area of Las Vegas. It takes about 15 minutes to drive from Las Vegas Boulevard to the hotel. As it is a newly opened hotel, it is very clean and tidy, and of course the consumption level is also very high. It integrates entertainment, leisure and vacation. In particular, the free parking will help you save a lot of money compared to the downtown area, at least 25 US dollars a day.”
“It was a pity that it was not a 5-star hotel, but the pizza and Chinese restaurant on the first floor were delicious. It was also nice to quietly enjoy the game.”
“Good Food. Horrible Gambling. Everyone is funding their expansion. Stay away from the slots. The tightest in the Valley. Even their sister hotel 'G'...”
“Very nice rooms with awesome lighting options in the rooms. There were no vending machines available for soda pops and the gift shop was closed at night.”
“Decided to stay away from the strip. Durango rooms are the cleanest, newest and very well decorated. I’ve stayed at Four Seasons, Bellagio and Palazzo and this hotel is right up there with them.”
“The rooms have minibars and coffee makers. 13 min drive to Welcome to Fabulous Las Vegas sign. One of the few hotels in the area with 24-hr room service.”
“Guests praised the restaurant. Guests mentioned 'Oyster bar' 33 times. Guests praised the breakfast. The fitness center has weight machines and treadmills.”
““Superb hotel experience High quality room Friendly staff Extremely comfortable beds (resort room) Nice spa included Food court on ground floor, some open 24/7””
““Hotel appeared to be new so in excellent condition. We were upgraded to a suite on the top floor and it was beautiful, high tech and very comfortable. View to the mountains through the large windows was stunning.””
“Best room I've ever stayed in. It had everything you'd want in a room, with a wonderful layout. Wonderful staff. I have nothing but good things to say about this hotel.”
“In town for our Leadership Management retreat for few days, located in S.W Valley Rhodes Ranch only 15 mins from the airport or the Strip, it is under Station Group, very well kept safe spacious property lively tranquility shorting environment NO PARKING FEE! no overcrowd or hustle bustle atmosphere, fast friendly check in excellent polite receptionist what a different from the Strip Resort! our rooms spacious nice mountain views comfy bedding with warm and neutral welcome to”
“The staff was extremely awesome and the rooms were great looking to travel back soon the valet guys were very helpful to my needs Thank you all for making my anniversary stay at The Durango nice.”