Independent & midscale · Downtown · Hotel · Live

Element Symphony Park

275 E Warm Springs Rd, Las Vegas. Ask Stay Intelligence Model — guest comments scored on the journey touch points (arrival, room, dining, venues used). A mean is not this number.

70.6

Stay Truth · journey pattern · Market Voice 73.7

Market Voice 73.7 from 6 published sources (n 359). Booking /10 is not TripAdvisor /5. Market Voice is never mixed into Stay Truth. A hotel cannot buy this mark.

Guests were delighted at 77.2, then unfixed problems multiplied the mark to 75.3.

Arrival · must-be

78.3

n=11

Room · must-be

78.3

n=11

Casino

75.3

n=2

Spa & pools

75.3

n=2

Pattern: Welcome 91.7 · Ownership 92.3 · Distinction 100

Published sources

SourceNativenQuotesDay
Booking.com8.5 1–101522026-08-22
TripAdvisor4 1–512026-08-22
Google4 1–51942026-08-22
Expedia9 1–1013412026-08-22
Hotels.com9 1–1013442026-08-22
Trip.com9 1–105642026-08-22
Yelp 1–52026-08-22

Click n or Quotes to download an Excel spreadsheet of this house’s cited comments for that source. Published n is the site’s review count; Quotes are the excerpts AskSIM holds.

Scrubbed guest comments

Only quotes with a source URL. Unsourced text is discarded. Themes classify to the journey touch points that compile Stay Truth.

trip_com · 10 · promoter · check in, clean, comp

It's a new hotel with professional management. Check in, check out were fast. Room were clean and spacious. Complimentary breakfast was delicious, I really love the omelette and waffles station. The hotel is about 15 minutes walk from the north premium outlet.

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trip_com · 8.5 · promoter · arrival, check in, comp

Check in: I did have to call them to alert them of my post-midnight arrival so they could write “DO NOT CANCEL” on my booking. Breakfast: Complimentary for all Element guests. You check in with attendant by showing your key card and stating your room number, she double checks the names on her roster and you’re free to the breakfast area. Not available to AC guests. Cook-to-order station was wonderful. You get in line, order from their displays of food, they cook or plate for

Source

trip_com · 10 · promoter · front desk

My overall experience was fantastic! The hotel is right in the city center, just a block away from the outlets, which made shopping incredibly convenient. I especially want to commend Candle at the front desk; her service was truly exceptional. On my first day, I didn't get the room I initially wanted, but she remembered and proactively upgraded my room on the second day. She even made a point to remember my room number – her attentiveness really touched me.

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trip_com · 10 · promoter

New hotel with friendly staff and close location to downtown LV

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google · 5 · promoter

Great location and friendly staff!

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google · 4 · promoter · clean

Clean rooms and comfortable beds.

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google · 5 · promoter

Excellent amenities and breakfast options.

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google · 3 · detractor

Noisy at night due to nearby construction.

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hotels_com · 10 · promoter

Property was well maintained, staff was very friendly and breakfast was wonderful

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hotels_com · 10 · promoter · pool

This is a beautiful new hotel with a great breakfast in the morning. The pool is also really nice and the bar / dining area is expansive

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hotels_com · 10 · promoter · clean

Clean, quiet, great location. Good breakfast options. Friendly staff.

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hotels_com · 10 · promoter · check in, clean, room was

Room was clean, the staff at check in was very friendly.

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booking · 10 · promoter · check in

The property itself was quite lovely. The customer service was a nine out of 10 and their systems were not quite ready. It took me about an hour and a half to check in because I booked my room through booking.com. Also getting my credit back for...

Source

booking · 10 · promoter · clean

Clean, modern, updated, all the amenities!!! The comfortable lounge, kitchen, bed was SUPER COMFY! STAFF WAS AMAZING! I had an early tour and the Starbucks wasn’t open yet but the AMAZING LADY behind the counter whom had a 14mos old baby made me a...

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expedia · 10 · promoter · clean

Very clean room, easy access, good breakfast, good parking

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House desk & action plans