“Not at all as advertised. No beach. Water is nasty. Pool hours end shortly after check in and open right before check out. Lifeguard was on his phone almost continuously. Not even close to worth the money.”
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Off-Strip resorts · Off-Strip · Hotel · Live
1610 Lake Las Vegas Pkwy, Henderson
63.3
“Not at all as advertised. No beach. Water is nasty. Pool hours end shortly after check in and open right before check out. Lifeguard was on his phone almost continuously. Not even close to worth the money.”
Guest voice
| Source | Native | Published n | Cited quotes | Day |
|---|---|---|---|---|
| Booking.com | 7.7 | 366 | 15 | 2026-08-25 |
| TripAdvisor | 3.8 | 2,165 | 5 | 2026-08-25 |
| 4 | — | 11 | 2026-08-25 | |
| Expedia | 8 | 1,002 | 4 | 2026-08-25 |
| Hotels.com | 7.5 | 423 | — | 2026-08-25 |
| Trip.com | 7.7 | 106 | 8 | 2026-10-18 |
| Yelp | — | — | — | 2026-08-25 |
Published n is how many reviews that site reports. Cited words are the excerpts AskSIM actually holds. Open Cited quotes to take those rows — not the full published count.
Only remarks with a source. Other languages are rendered in English. Words without a source are set aside. Themes belong to the moments of the stay that compose Stay Truth.
“Not at all as advertised. No beach. Water is nasty. Pool hours end shortly after check in and open right before check out. Lifeguard was on his phone almost continuously. Not even close to worth the money.”
“This was a nice stay. I was a little frustrated finding a place to park my van and then finding the check-in counter. Once I found my room and settled in I started to like the property. I will stay here again if the price is good.”
“We just spent three nights at the Hilton Lake Las Vegas and I have very mixed feelings about our stay. On the plus side, the property itself is beautiful. The exterior, lobby, and common areas are impressive, with lots of decorative touches and fancy lighting. You can tell this used to be a true five-star resort. We also got a great rate on our room and, at face value, were very happy with it. Unfortunately, the biggest issue was our bathroom shower. On the second night, the shower stopped working properly — it wouldn’t turn fully on or off and was stuck at an uncomfortable lukewarm temperature. We discovered this late at night and had to stay up waiting for engineers to come repair it. They did fix it, and we were able to shower in the morning and go about our day. The next day, New Year’s Eve, we returned to the room after being out for about five hours and immediately heard a piercing squeal in the hallway. The sound was coming from our suite. When I opened the double doors to the bathroom, the room was filled with hot steam. It appeared that housekeeping had turned on the shower to clean and then couldn’t turn it off; it was blasting extremely hot water at full force. We had the same issue again: no one could stop it. Getting help the second time was difficult. There was a shift change and the hotel was clearly focused on New Year’s Eve festivities. With limited time to get ready, my husband and I ended up having to go shower in the spa (which, thankfully, was still open). By the time we got back, the shower had been fixed again, but the whole situation was a huge inconvenience and took a long time to resolve. Honestly, this room should not have been assigned to anyone given the state of the shower. To the staff’s credit, everyone we interacted with was kind and tried to be as helpful as they could. No one was rude. Management did offer compensation for the trouble: • One free night (which we accepted) • Waived our resort fees (which we accepted) • Complimentary”
“Exceptional facility with awesome amenities. Restaurant very good.”
“Clean and quiet room Best service!”
“We checked in this hotel to play golf tournament at the nearby golf course. We stayed 5 nights and 3 nights individually with 2 rooms. My room was not having any room services to clean rooms for 3 days. When I complained Front desk they said I have to request room clean services if I need someone clean the room. I never heard of it that I have to request room service on daily basis. Another room was not services for one day. Till we went back hotel and noted no services were made on our room no clean towels no make beds. We were so frustrated and spoke with the Management Manager as she told me the same we have to request if to clean room. I will never stay in this hotel ! Bad experience.”
“不錯，離市區遠，比較安靜”
“The place is beautiful and clean.”
“The hotel is super close, in less than 5 minutes, you can walk to the village where you can eat, do some shopping or enjoy the lake with music on the weekend nights.”
“Room was clean, beautiful, and comfortable. There was a smell that came and went at times smelled like sewer gas. Dining was good and staff was great.”
“The hotel is situated in a beautiful setting, offering a peaceful and relaxing atmosphere. It's conveniently located near the village with shopping and dining options, making it an ideal escape from the hustle and bustle of Las Vegas.”
“Love this place, the service, food and drinks are amazing.”
“Rooms were clean, linen was fresh, staff was very nice-super friendly.”
“Not at all as advertised. No beach. Water is nasty. Pool hours end shortly after check in and open right before check out. Lifeguard was on his phone...”
“Jeremy at the front desk who checked us in was great. Explained everything and gave clear directions to our rooms and amenities. Room was clean. Bathroom was clean. Bed was comfortable. Pool was nice. Would stay again.”
“Couldn’t asked for more! The pool and availability of parcel delivery+ collection was a plus ~”
“This is the worst hotel. The rooms were okay not great but okay. But the worst part was the computers wouldn’t take credit cards so everything had to be paid in cash. The staff was rude and unhelpful. I will never stay here again.”
“Exception service, kudos to the customer service training given to the staff.”
“In the Morning the whole family enjoyed a hearty breakfast .”
“The food and drinks are lovely with variety of burgers, tacos and more.”
“Really awful service for such a high incidental price and room rate per night.”
“The rooms were okay not great but okay. But the worst part was the computers wouldn’t take credit cards so everything had to be paid in cash. The staff was rude and unhelpful. I will never stay here again.”
““Food was excellent and the restaurant staff was professional and very helpful.””
““The place is beautiful and clean.””
““Great location, nice rooms.””
““Beautiful but so so cold.””
““Beautiful location if you are not looking to go to casinos. Great restaurants around.””
““Had a Halloween blast!””
““Casino closed.””
““I will stay again. :)””
““Very good.””
““Very good and will vacation at the Hilton Lakes next year for sure.””
““Wish we could have stayed longer.””
““It was perfectly sufficient for a nice work trip. I’ll return again.””
“The property is beautiful. The exterior, lobby, and common areas are impressive, with lots of decorative touches and fancy lighting. You can tell this used to be a true five-star resort.”
“Exceptional facility with awesome amenities. Restaurant very good.”
“Clean and quiet room. Best service!”
“Good, far from the city, relatively quiet.”
“Great location, nice rooms.”
“Beautiful location if you are not looking to go to casinos. Great restaurants around.”
“Staff was extra helpful and accommodating.”
“Food was excellent and the restaurant staff was professional and very helpful.”
“The property was beautiful and amazing views friendly staff.”